AI phone system for chiropractic, physical therapy, and rehab clinics
AI phone system for chiropractic and physical therapy clinics
Capture new patient calls, injury details, appointment changes, insurance questions, referral intake, no-show recovery, and after-hours messages.
Meet Your Chiro and PT AI Employee
PhoneMachine answers calls for chiropractic and physical therapy, qualifies the request, captures the details, routes urgent work, and gives your team the clean next step.
What it handles for chiro and pt:
New patient intakeCollect condition, injury date, referral, insurance, goals, and appointment preference.
Referral intakeCapture doctor, diagnosis, body area, prescription, and urgency.
Insurance questionCollect payer and question; route verification to staff.
Reschedule or cancelCapture patient, appointment, reason, and alternative windows.
No-show recoveryOutbound script to rebook missed appointments.
Clinical concernCapture symptoms and route; do not give medical advice.
Why chiro and pt teams choose PhoneMachine
Clinics lose new patients when staff are treating patients, and routine scheduling calls interrupt care.
Capture
Provider with patient
The phone rings during treatment. The AI captures new patient details.
Route
Referral leakage
Doctor referrals need quick follow-up before patients go elsewhere.
Follow up
No-show recovery
Missed appointments can be rebooked with simple outbound calls.
Automate
Clinical boundary
The AI captures symptoms and routes, not diagnoses.
How it works
Answer, understand, route, follow up.
Chiro and PT caller reaches you
Use a PhoneMachine number or forward the line customers already call.
AI handles the front desk work
It follows your chiro and pt scripts, FAQs, escalation rules, and caller history.
The conversation becomes structured data
Transcript, summary, tags, urgency, contact updates, and next action are saved.
Your team gets a clean handoff
Call back, text, assign a task, route urgent work, or launch approved follow-up.
Chiro and PT call handling, built in
Every vertical page keeps the current PhoneMachine system, with the scripts, boundaries, and intake fields changed for chiropractic and physical therapy.
Voice
Voice
Answers chiro and pt calls 24/7 and captures intent.
Text / SMS
Text / SMS
Sends links, reminders, confirmations, and follow-up replies with consent controls.
Outbound
Outbound
Runs approved callback and follow-up scripts without inventing promises.
Knowledge
Knowledge
Uses approved chiro and pt FAQs, policies, fields, and never-say rules.
Team handoff
Team handoff
Moves the conversation into your shared inbox with context and next steps.
Live call example
Hear the AI handle a chiro and pt call.
New injury is the kind of scenario the page is built around.
New injury
CALLERI hurt my back and need an appointment.
PHONEMACHINEI can collect intake. When did it start, was there an accident, and are you having numbness or severe weakness?
CALLERYesterday, no numbness.
PHONEMACHINEI will create a new patient back-pain request.
Explainer
How PhoneMachine works for chiropractic and physical therapy.
Use this walkthrough for the vertical-specific positioning, then test the same AI phone system live on the demo line.
The math
New patient calls should not wait for a callback.
One captured initial evaluation can cover a meaningful part of the monthly system.
Guardrails for chiro and pt
The AI uses the same PhoneMachine workflow with industry-specific safety and compliance boundaries.
HIPAA-ready workflow
Clinics handling PHI should use HIPAA-ready workflows and a BAA where required.
No medical advice
The AI captures and routes to clinicians.
Insurance control
Coverage and benefits are verified by staff.
AI Receptionist
Starter
AI answers, records, and summarizes calls for one-person businesses.
$39/mo billed annually
Monthly option: $49/mo
Start free trial- 120 AI voice minutes / mo
What's included
- 1 business number + 2 users
- Inbound SMS inbox + outbound SMS (after carrier approval)
- Call recording + transcripts
- Browser video links
- 25 fax pages / mo
Best ValueMost popular
Business
The full AI phone system for growing teams.
$99/mo billed annually
Monthly option: $129/mo
Start free trial- 300 AI voice minutes / mo · 500 SMS / mo
What's included
- 5 users + 2 numbers included
- AI auto-learning + knowledge base
- API keys + webhooks
- Team chat + internal video
- Review collection + SMS keywords
Outbound Automation
Business Pro
Outbound automation for teams that run larger calling lists.
$239/mo billed annually
Monthly option: $299/mo
Start free trial- 600 AI voice minutes / mo · 1,000 SMS / mo
What's included
- Unlimited users + 2 numbers included
- Power Dial Contacts & Campaigns (voice + SMS)
- SMS drip automation
- Sentiment + predictive follow-up
- Voicemail drop
Enterprise
Enterprise
Custom — built for your team.
Custom
Contact Sales- Custom voice + SMS pool
What's included
- Custom users and numbers
- SSO, SCIM, audit logs
- Dedicated account manager + custom AI training
Chiro and PT setup
What the AI needs to know.
New patient fields+
Condition, body area, injury date, cause, referral, insurance, goals, and preferred times.
Clinical red flags+
Severe weakness, numbness, loss of function, trauma, chest pain, and emergency symptoms route by policy.
Referral fields+
Doctor, diagnosis, prescription, visits authorized, insurance, and body area.
Scheduling rules+
Initial eval, follow-up, cancellation, no-show, and reminder scripts.
Never-say rules+
Do not diagnose, prescribe exercises, promise coverage, or give medical advice.
Research · 5 min
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Read articleStop sending chiro and pt callers to voicemail.
Launch a 24/7 AI front desk with real phone, SMS, scripts, summaries, routing, and follow-up for chiropractic and physical therapy.
Start free trial